Adding and managing channels and profiles Follow

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3 comments

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    Andreas Schuster

    We are using Facebook global pages and have therefore three different profiles, is it really not possible to add more than one profile with Zendesk Message?

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    Jeremy Seow

    Hi Andreas,

     

    As part of today's Zendesk Message release, we actually start to allow multiple profiles to be connected to a single page. You can now connect up to 5 Facebook profiles to a single Zendesk Message page. 

  • Avatar
    Leigh Bible

    Is there a clear way in the message to tell what page/brand they are contacting from? My team supports multiple brands, so knowing the brand is important. 

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