Editing your personal settings in Zendesk Chat Follow

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2 comments

  • Avatar
    Jennifer

    Hi! I don't have speakers on my computer. The visual notification that pops up disappears quite quickly and so when I'm not at my desk and come back I can miss some chat requests. I would prefer for the pop up visual notification be active until the chat request has been addressed. It would be PERFECT then :) Thanks!

  • Avatar
    Jacob J Christensen

    Hi Jennifer,

    The default timeout for desktop notifications is 5 sec, too short for my liking, you can change it from the Personal > Labs tab on the Dashboard.
    https://dashboard.zopim.com/#personal/labs

    Hope that helps.

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