Installing Zopim for WordPress Follow

Comments

7 comments

  • Avatar
    Mads Ottobrøker

    I don't have a footer in my edit. I'm using a mystile childtheme.

  • Avatar
    Hùng Trần

    I have installed Zopim plugin on my Wordpress blog but the livechat box was not shown on my homepage. My website is https://magentoexplorer.com/

    Please help with this. Thank you

  • Avatar
    Ramin Shokrizadeh

    Hi Hung,

    I don't see the Javascript on your website. Please email chat@zendesk.com and they can help you out.

    Thanks,

    Ramin

  • Avatar
    Karina

    Hello there, i need some help . my website is mp88sport.com. 

    i put zopim script in my site and work proplerly for PC user but doesnt work for mobile. 

    How can i fix this, do i need different kind of script for mobile chat ? 

    thank you , please help 

  • Avatar
    Ramin Shokrizadeh

    Hi Karina,

    I can't load your website and I see you have a support ticket open already. Are you still having the issue with the widget loading on your site using a mobile device?

    Thanks,
    Ramin

  • Avatar
    Karina

    oh im sorry , i just change my domain to www.golden7.me , yes i still have problem with mobile device , thank you 

     

  • Avatar
    Ramin Shokrizadeh

    I cannot access your website from Singapore. Please send your latest website domain on your existing support ticket and the support team will help you out. The website needs to be accessible in Singapore/Philippines  

    If you don't remember your last ticket number, just email chat@zendesk.com

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