Before your visitors can start chatting with you, you’ll need to add the widget to your site by embedding the Web Widget script in the HTML source code of one or more pages.
To add the live chat Web Widget to a web page
- From the dashboard, select Settings > Widget, then click the Getting Started tab.
- Copy the embed script, as shown in the example below:
- In the source code of the web page, paste the embed script between the page's head tags.
You can paste it either right after the opening <head> tag or right before the closing </head>.
- Save and publish the page.
The widget should be visible after reloading the page in a browser.