When your widget is offline, visitors can leave a message with their contact information in the Offline Form.
By default, this form is enabled with the message shown above. For Team, Professional, and Enterprise plans, you can edit the message that appears or disable the form completely by selecting Settings > Widget > Forms tab > Offline Form section.
To edit the offline form message
- Edit the text in the Offline Greeting field, then click Save Changes.
To disable the Offline Form
- Click Off, then click Save Changes.