Setting the language on the chat widget Follow

By default, the chat widget language is set to auto detect. With this option, the widget automatically appears in the language of the the visitor's current page. 

You can turn off auto detect and select a single widget language instead. If you want to select multiple languages, you can do so using the API.

To set a single widget language

  1. From the dashboard, select Settings WidgetSettings tab.
  2. Select a language from the drop-down list under General Preferences.
  3. Click Save Changes.
To set multiple widget languages using the API
  • Use the API's setLanguage option and the language codes in the table below.

Supported languages 

The following languages are supported on the chat widget:
 
Language Code
Albanian (shqip) sq
Arabic (العربية) ar
Azerbaijani (azərbaycan) az
Basque (Euskara) eu
Bulgarian (български език) bg
Catalan (català) ca
Chinese - Simplified (中文(简体)) zh_CN
Chinese - Traditional (中文(繁體)) zh_TW
Croatian (hrvatski) hr
Czech (čeština) cs
Danish (dansk) da
Dutch (Nederlands) nl
English en
Estonian (eesti keel) et
Finnish (suomi) fi
French (français) fr
Georgian (ქართული) ka
German (Deutsch) de
Greek (ελληνικά) el
Hebrew (עִבְרִית) he
Hindi (हिन्दी) hi
Hungarian (magyar) hu 
Icelandic (íslenska) is
Indonesian (Bahasa Indonesia)  id
Italian (Italiano) it
Japanese (日本語) ja
Korean (한국어) ko
Kurdish (Kurdî; کوردی)  ku
Latvian (latviešu) lv
Lithuanian (lietuvių kalba) lt
Macedonian (Македонски јазик) mk
Malay (Bahasa Melayu) ms
Norwegian Bokmål (norsk bokmål) nb
Persian (فارسی) fa
Polish (język polski)  pl
Portuguese (português)  pt
Portuguese - Brazilian (português brasileiro) pt_BR
Romanian (română) ro
Russian (русский) ru
Serbian (српски) sr
Slovak (slovenčina) sk
Slovenian (slovenščina) sl
Spanish - Castilian (español castellano) es
Swedish (svenska) sv
Tagalog (Tagalog) tl
Thai (ภาษาไทย) th
Turkish (Türkçe) tr
Ukrainian (украї́нська мо́ва) uk
Urdu (اردو)  ur
Vietnamese (Tiếng Việt) vi


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