Permanently deleting chats and attachments

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4 Comments

  • Johnvpap

    Greetings,

    Could be possible to do a action for mass delete chat? The function that you are describing doesnt seem to do that.

    Best regards

    0
  • Ramin Shokrizadeh

    Hi Johnvpap,

    If you select multiple chat or the checkbox in the table heading area, it will select all chats and you can bulk delete them from the History tab.

    -Ramin

    0
  • Xiaomeng Ren

    Just to be sure, following this procedure, are the history/attachment completely removed from Zendesk's server as well? 

    0
  • Ramin Shokrizadeh

    Hi Xiaomeng,

    Once deleted by following the instructions in this post, they are permanently removed from the servers.

    -Ramin 

    0

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