Since Zopim's acquisition back in 2014, our team has been busy integrating live chat into the Zendesk family of products. This exciting step forward will allow us to offer a better, more integrated experience with Zendesk Chat. As a commitment to creating a more consistent experience for all our Chat customers, we will permanently be removing the Zopim.com website in January 2019. An exact date will be announced in advance of this deprecation.
How does this affect you and your chat team?
Starting in January of 2019, please use the direct dashboard.zopim.com link to login to your Chat accounts. All your account settings will remain intact and there will be no other changes to your account.
Pro tip: Bookmark dashboard.zopim.com as your Zopim account login on your browser and save yourself some time! Be sure to share this tip with the rest of your Chat team as well.
Miss the Zopim website?
No worries! Our product name and website might have changed, but our core remains the same. To explore our latest features, customer stories and more, you can visit us at our new home zendesk.com/chat.
Questions, concerns, comments?
We’re here for you. Feel free to reach us at firstname.lastname@example.org for any questions or issues.