This article lists the documentation specific to customers using Zendesk Chat integrated with the Web Widget. Documentation related to this topic can be found in both the Zendesk Support and Zendesk Chat help centers.
Use the links below if you have one of the following versions of Chat:
- Chat Phase 3 with the integrated Chat experience
- Chat Phase 4 (Chat-only)
- Chat Phase 4 with the integrated Chat experience
To determine which version you’re using, see Determining your Zendesk Chat account version.
This article includes information on the following subjects:
Setting up Zendesk Chat
Customizing the widget
Working with agents
Managing offline form settings
Adding Zendesk Support
- Setting up Zendesk Support in Chat