Due to various complications, I wish to have the chat pop-up open out in a new window every time (new browser tab). There isn't currently an option to apply this with a setting on the admin dashboard.
However there is such an option for the mobile widget (Widget --> Appearance --> Chat window --> Chat Popout).
I know this can be done via a custom API for desktops however my situation is further complicated as i'm using Google Tag Manager to fire the default widget; GTM doesn't seem to implement the custom APIs and there's no way I can get the chat to open out in a new window otherwise.
(This was discussion whilst in a chat with Froeming)
Appreciate if further advice can be given.
Thanks in advance.
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