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Carlos

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Latest activity by Carlos
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    Carlos commented,

    Hi! thank you for your answer. The message should be reassigned to agent in the same department but in other language. Thanks.

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    Carlos commented,

    Hello, I'm not able to resend a french (for example) chat to French agent. Can be done this automatically? I mean, if for example a French person write "Bonjour", is it possible this chat...