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Candie Baring

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Latest activity by Candie Baring
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    Candie Baring commented,

    Hi there,Zendesk will never delete your chat history when you're subscribed to a paid plan. History is available as long as you do not delete them. Please note, though, that once you delete a chat ...

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    Candie Baring created an article,

    Retrieving the chat ID from the History tab

    The chat ID is a unique chat session identifier used to find a specific chat session. This is especially useful in separating chats assisted by multiple agents. To obtain the chat ID from the Hist...

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    Candie Baring created an article,

    Installing Zendesk Chat for Wix

    ?xml version="1.0" encoding="UTF-8"? Important: This integration is only available for customers using the Legacy versions of Zendesk Chat. For help determining which version ...