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Yunen Yeo

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Activity overview

Latest activity by Yunen Yeo
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    Yunen Yeo commented,

    Hi Ben, Can I find out what browser and Windows version you are using? You can check our system requirement for the browser and OS versions that support emojis: https://chat.zendesk.com/hc/en-us/ar...

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    Yunen Yeo commented,

    Hi all, Thank you for comments and feedback. The emoji picker that Chat has built is just an easy way to add emojis to chats for agents. Removing the picker does not remove the ability of using an ...

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    Yunen Yeo commented,

    Hi Giovanni, Thank you for your input. I will consolidate more feedback before determining if this is what we will add on for emojis.

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    Yunen Yeo commented,

    Hi Giovanni, Would you be able to elaborate why you would like to turn it off?

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    Yunen Yeo commented,

    Official comment

    Hi Joel, We are please to announced the launch of emoji on the Chat agent dashboard. It is currently only supported on modern browsers. Please see our announcement post for more details: https://ch...

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    Yunen Yeo commented,

    Official comment

    Hi all,  We are please to announced the launch of emoji on the Chat agent dashboard. It is currently only supported on modern browsers. Please see our announcement post for more details: https://ch...

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    Yunen Yeo commented,

    Official comment

    Hi Brenda, We are please to announced the launch of emoji on the Chat agent dashboard. It is currently only supported on modern browsers. Please see our announcement post for more details: https://...

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    Yunen Yeo commented,

    Hi Lila, Yes this feature is enabled by default for all agents. There is no emoji picker for visitors on the widget at the moment. Would you be able to elaborate why you would want to turn off this...

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    Yunen Yeo created an article,

    Announcing emoji for Chat

    Since the birth of emoji, these little ideograms have changed the way we communicate with each other. Emoji is the fastest-growing language worldwide with it being used by 92% of the online populat...

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    Yunen Yeo commented,

    Hi Zahara,  You can find the list of endpoints here: https://aws-mobile-hub.s3.amazonaws.com/connectors-saas-provider-api-reference/zendesk/latest.html Thank you for your detailed explanation of th...