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  1. Zendesk Chat
  2. Announcements
  3. Announcements

Announcements

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New features, fixes, and other important announcements

  • ★ Updates to authenticated visitors and the Chat platform
  • ★ Announcing Chat History support for iPhone, iPad and Android
  • ★ Deprecation of zopim.com website and update to Zendesk Chat Account Login
  • ★ Conversation history & authenticated visitors in Chat widget
  • ★ Early Access: Redesigned Agent Experience
  • Zendesk Chat iPhone & iPad App removing support for iOS 10
  • Scheduled Maintenance - Chat Integration - December 10, 2018
  • Small Updates to Ticket Creation Behaviour
  • Accessibility Improvements in Chat Dashboard UI
  • Removal of integration between Twitter Direct Messages and Zendesk Message
  • Create, organize, and manage shortcuts with new enhancements
  • Integrate custom bots, automate conversations, and increase customer satisfaction with Chatbots
  • Push notification support in Chat Mobile SDKs
  • Automatic translation support in mobile apps
  • Permanently Delete Chats and Attachments
  • Chat reporting in Insights - Measure success with advanced analytics
  • Scheduled maintenance - May 20, 2018 - Chat
  • ★ Updates to authenticated visitors and the Chat platform
  • ★ Announcing Chat History support for iPhone, iPad and Android
  • ★ Deprecation of zopim.com website and update to Zendesk Chat Account Login
  • ★ Conversation history & authenticated visitors in Chat widget
  • ★ Early Access: Redesigned Agent Experience
  • Zendesk Chat iPhone & iPad App removing support for iOS 10
  • Scheduled Maintenance - Chat Integration - December 10, 2018
  • Small Updates to Ticket Creation Behaviour
  • Accessibility Improvements in Chat Dashboard UI
  • Removal of integration between Twitter Direct Messages and Zendesk Message
  • Create, organize, and manage shortcuts with new enhancements
  • Integrate custom bots, automate conversations, and increase customer satisfaction with Chatbots
  • Push notification support in Chat Mobile SDKs
  • Automatic translation support in mobile apps
  • Permanently Delete Chats and Attachments
  • Chat reporting in Insights - Measure success with advanced analytics
  • Scheduled maintenance - May 20, 2018 - Chat
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