Announcements
New features, fixes, and other important announcements
- ★ Scheduled maintenance - May 5, 2019 - Chat
- ★ New: Current day data in Chat Analytics
- ★ Updates to authenticated visitors and the Chat platform
- ★ Announcing Chat History support for iPhone, iPad and Android
- ★ Deprecation of zopim.com website and update to Zendesk Chat Account Login
- ★ Conversation history & authenticated visitors in Chat widget
- ★ Early Access: Redesigned Agent Experience
- Changes to Chat Widget CSP support on April 26th, 2019
- Zendesk Chat iPhone & iPad App removing support for iOS 10
- Scheduled Maintenance - Chat Integration - December 10, 2018
- Small Updates to Ticket Creation Behaviour
- Accessibility Improvements in Chat Dashboard UI
- Removal of integration between Twitter Direct Messages and Zendesk Message
- Create, organize, and manage shortcuts with new enhancements
- Integrate custom bots, automate conversations, and increase customer satisfaction with Chatbots
- Push notification support in Chat Mobile SDKs
- Automatic translation support in mobile apps
- Permanently Delete Chats and Attachments
- Chat reporting in Insights - Measure success with advanced analytics
- Scheduled maintenance - May 20, 2018 - Chat
- ★ Scheduled maintenance - May 5, 2019 - Chat
- ★ New: Current day data in Chat Analytics
- ★ Updates to authenticated visitors and the Chat platform
- ★ Announcing Chat History support for iPhone, iPad and Android
- ★ Deprecation of zopim.com website and update to Zendesk Chat Account Login
- ★ Conversation history & authenticated visitors in Chat widget
- ★ Early Access: Redesigned Agent Experience
- Changes to Chat Widget CSP support on April 26th, 2019
- Zendesk Chat iPhone & iPad App removing support for iOS 10
- Scheduled Maintenance - Chat Integration - December 10, 2018
- Small Updates to Ticket Creation Behaviour
- Accessibility Improvements in Chat Dashboard UI
- Removal of integration between Twitter Direct Messages and Zendesk Message
- Create, organize, and manage shortcuts with new enhancements
- Integrate custom bots, automate conversations, and increase customer satisfaction with Chatbots
- Push notification support in Chat Mobile SDKs
- Automatic translation support in mobile apps
- Permanently Delete Chats and Attachments
- Chat reporting in Insights - Measure success with advanced analytics
- Scheduled maintenance - May 20, 2018 - Chat